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AI bosses are creating a new problem for gig workers: Efforts to make AI management more transparent may be increasing mental strain for gig workers
News release From: For millions of gig workers driving for companies such as Uber Eats, DoorDash and Deliveroo, there is no human manager to call, no supervisor to appeal to and no office to walk into. Decisions about pay, performance, penalties and access to work are made by algorithms.
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