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Amazon owes Prime customers up to $51 each - how to get your share

The FTC says Amazon used deceptive tactics to get customers to sign up for Prime and then made it difficult for them to cancel.

The FTC announced today that not only did Amazon trick millions of people into signing up for a Prime subscription through deceptive web pages, but it also made the cancellation process unnecessarily difficult. Create disclosures about all Prime terms during the enrollment process, including cost, date, and frequency of charges; information about auto-renewal; and cancellation procedures. In an emailed statement, Mark Blafkin, an Amazon spokesperson, said, "We work incredibly hard to make it clear and simple for customers to both sign up or cancel their Prime membership, and to offer substantial value for our many millions of loyal Prime members around the world," adding that "Amazon and our executives have always followed the law."

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