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Salesforce to Acquire Fin (formerly Intercom) for $3.6B
Tidio, Intercom, Wexio: identical on paper, built for different teams
Intercom, now called Fin, launches an AI agent whose only job is managing another AI agent
Intercom changes name to Fin
Intercom's new post-trained Fin Apex 1.0 beats GPT-5.4 and Claude Sonnet 4.6 at customer service resolutions
HubSpot unveils Zendesk-like updates to its Service Hub and other AI tools for SMBs
Intercom’s new Fin AI Copilot gives customer service agents their personal AI assistant
