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Meta's Muse AI Used Human Contractors for Calls. Some Of Them Were Racist.

Meta's Muse AI used human contractors for calls without telling users, raising serious consent and privacy concerns before the feature was pulled.

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Tech YouTuber Matt Robb claims Muse accepted a lowball bid and gave out his address without telling him. When the buyer showed up, Muse didn’t say a word and let the buyer storm off, pissed. When confronted hours later, the chatbot gave the typical AI sycophant “you’re right” apology.

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