Get the latest tech news

New Orleans is using AI to triage 911 calls in case of backlog


An automated agent answers some 911 calls in Orleans Parish before a human does, and callers are not explicitly told they are speaking to an AI system.

None

Get the Android app

Or read this on Hacker News

Read more on:

Photo of Case

Case

Photo of calls

calls

Photo of new orleans

new orleans

Related news:

News photo

What comes after the smartphone? Amazon’s Panos Panay will make his case at TechCrunch Disrupt 2026

News photo

911 calls in major cities being redirected to AI

News photo

New Orleans Will Use AI To Answer 911 Calls Instead of a Human