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T-Mobile Store Reps Will Now Ask to View Your Phone Screen During Transactions
T-Mobile is implementing a new policy that might catch customers off guard during their next store visit. Store representatives will now request permission to view customers’ phone screens remotely when handling upgrades, adding lines, making in-store orders, or setting up new accounts. According to PhoneArena, the screen sharing is limited to the T-Life app only, and employees won’t be able to see sensitive ... [read full article]
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