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10 Modern ‘Mechanical Turks’: When Automation Is Just Humans in Disguise


Several modern feats of automation have proven to be little more than humans in disguise.

Amazon’s grocery stores ditched their “Just Walk Out” technology on Tuesday, though it turned out the automated checkout system included 1,000 reviewers in India. Employees of Edison Software told the Wall Street Journal in 2018 how they had personally reviewed hundreds of user emails to build new features. Behind Scale AI, the $7 billion startup based in San Francisco, is 10,000 remote workers in the Philippines training its models, according to The Washington Post.

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