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12-factor Agents: Patterns of reliable LLM applications
What are the principles we can use to build LLM-powered software that is actually good enough to put in the hands of production customers? - humanlayer/12-factor-agents
Instead of software engineers coding each step and edge case, you can give the agent a goal and a set of transitions: Our initial context is just the starting event (maybe a user message, maybe a cron fired, maybe a webhook, etc), and we ask the llm to choose the next step (tool) or to determine that we're done. In building HumanLayer, I've talked to at least 100 SaaS builders (mostly technical founders) looking to make their existing product more agentic.
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