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23andMe users struggle to delete their highly sensitive data

Multiple users said they had problems after the DNA-testing firm filed for bankruptcy protection.

The computer systems of 23andMe have been struggling to cope with the sheer volume of customers racing to delete their data, after the DNA-testing company announced that it was filing for bankruptcy protection. Attorneys General from multiple US states - including California, Arizona, South Carolina, and New York - have advised 23andMe customers to purge their information from the firm's database given the sensitivity of the material it has amassed during its years in operation. 62-year old genealogist Michele Lewis of Georgia said she found the process of deleting her data more straightforward than another attempt she made a few months ago when she was subjected to a waiting period.

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