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41 state attorneys general tell Meta to fix their customer support for hacking victims

A group of 41 state attorneys general are demanding that Meta step up its support services for users who have been victims of hacks and account takeovers.

While it may seem surprising that state law enforcement officials would get involved in this issue, Reddit and other online forums for hacking victims often advise people to lodge complaints with their local AG’s office as a last resort. We regularly share tips and tools people can use to protect themselves, provide a means to report potential violations, work with law enforcement and take legal action." In their letter, the state AGs notes that they saw an uptick in complaints “around the same time Meta announced a massive layoff of around 11,000 employees in November 2022, which reportedly focused on the ‘security and privacy and integrity sector.’”

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