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77% of Employees Report AI Has Increased Workloads and Hampered Productivity
Despite 96% of C-suite executives expecting AI to boost productivity, employees say it has increased their workload, hampered productivity and caused job burnout, research shows.
gettySeveral years ago, I wrote a piece for Forbes.com titled, “How Artificial Intelligence Is Preventing Cognitive Overload, Compassion Fatigue And Job Burnout.” The article was based on speculation from various experts about the optimistic expectations of AI. And they have doubled the following outcomes for their business: organizational agility (45%), quality of work being produced (40%), innovation (39%), scalability (39%), revenue and bottom line (36%) and efficiency (34%). Monahan argues that integrating new technologies like AI into outdated work models and systems is falling short of delivering the full productivity gains that were anticipated.
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