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'AI May Not Steal Many Jobs After All'
Alorica — which runs customer-service centers around the world — has introduced an AI translation tool that lets its representatives talk with customers in 200 different languages. But according to the Associated Press, "Alorica isn't cutting jobs. It's still hiring aggressively." The e...
The advisers noted that history shows technology typically makes companies more productive, speeding economic growth and creating new types of jobs in unexpected ways... "I don't think we've started seeing companies saying they've saved lots of money or cut jobs they no longer need because of this,'' said Andy Challenger, who leads the firm's sales team. The move at Shah's company, Dukaan, which helps customers set up e-commerce sites, shrank the response time to an inquiry from 1 minute, 44 seconds to "instant."
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