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'AI shame' is running rampant in the corporate sector—and C-suite leaders are most worried about getting caught, survey says


“Companies are not educating enough about this whole thing,” WalkMe’s CHRO Sharon Bernstein told Fortune. “You want people not to fear to admit that they use it, right?”

Sharon Bernstein, chief human resources officer for WalkMe, told Fortune in an interview, “Companies are not educating enough about this whole thing,” adding that they seem to not be facilitating use of AI tools. While it’s speculative to link lack of proper training to the bombshell MIT study showing a staggering 95% failure rate for generative AI pilots at large enterprises, there is clearly an issue going from the drawing board to the factory floor. From the market, where investors fear a bubble; to the entry level, where workers are trying to match their shadow use of AI to their actual performance; to the C-suite, where leaders are under pressure to revolutionize their companies and get results with this new technology, there’s an emerging gap between theory and reality.

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