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'It cannot provide nuance': UK experts warn AI therapy chatbots are not safe
Experts say such tools may give dangerous advice and more oversight is needed, as Mark Zuckerberg says AI can plug gap
Prof Dame Til Wykes, the head of mental health and psychological sciences at King’s College London, cites the example of an eating disorder chatbot that was pulled in 2023 after giving dangerous advice. In an interview with the Stratechery newsletter, Zuckerberg, whose company owns Facebook, Instagram and WhatsApp, added that AI would not squeeze people out of your friendship circle but add to it. Dr Jaime Craig, who is about to take over as chair of the UK’s Association of Clinical Psychologists, says it is “crucial” that mental health specialists engage with AI in their field and “ensure that it is informed by best practice”.
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