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‘It’s terrifying’: WhatsApp AI helper mistakenly shares user’s number | Artificial intelligence (AI) | The Guardian
Chatbot tries to change subject after serving up unrelated user’s mobile to man asking for rail firm helpline
It was the beginning of a bizarre exchange of the kind more and more people are having with AI systems, in which chatbots try to negotiate their way out of trouble, deflect attention from their mistakes and contradict themselves, all in an attempt to continue to appear useful. Referring to Smethurst’s case, Mike Stanhope, the managing director of the law firm Carruthers and Jackson, said: “This is a fascinating example of AI gone wrong. “Meta AI is trained on a combination of licensed and publicly available datasets, not on the phone numbers people use to register for WhatsApp or their private conversations,” a spokesperson said.
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