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'Major 911 outage' reported across Massachusetts

A statewide outage of the Massachusetts 911 system has ended, officials with the state's Executive Office of Public Safety and Security said.

Within the city of Boston, emergency officials said internal communications are working normally and that each department remains capable of contacting the partner agencies necessary for appropriate responses. "We share the same (Computer Aided Dispatch) system, that's working fine," said Boston EMS Commissioner James Hooley. "Within the city of Boston, emergency officials said internal communications are working normally and that each department remains capable of contacting the partner agencies necessary for appropriate responses.

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