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"We took on Google and they were forced to pay out £2B"

Shivaun Raff and her husband, Adam, describe their long court battle with technology giant Google.

The couple would later discover that their site was not the only one to have been put at a disadvantage by Google – by the time the tech giant was found guilty and fined in 2017 there were around 20 claimants, including Kelkoo, Trivago and Yelp. The couple were in a hotel room in Brussels, only a few hundred yards from the commission building, when competition commissioner Margarethe Vestager finally announced the verdict that they, and other shopping websites, had been waiting for. In March this year, under its new Digital Markets Act, the commission opened an investigation into Google’s parent company, Alphabet, over whether it continues to preference its own goods and services in search results.

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