Get the latest tech news

A hacker obtained Tile customers' personal information

A hacker was able to obtain Tile customers' names, addresses, email addresses, phone numbers and device ID numbers.

"We have taken and will continue to take steps designed to further protect our systems from bad actors, and we have reported this event and the extortion attempt to law enforcement," Hulls wrote. According to 404 Media, which first reported on the intrusion, the hacker was able to gain access to some of Tile's internal tools, including one used to process any location data requests submitted by law enforcement. They were also seemingly able to access tools that, for instance, allow Tile to transfer ownership of a Bluetooth tracker from one email address to another, create administrator accounts and send push notifications.

Get the Android app