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A Joint Statement from UniSuper and Google Cloud CEO, Thomas Kurian
8 May 2024 UniSuper and Google Cloud understand the disruption to services experienced by members has been extremely frustrating and disappointing. We extend our sincere apologies to all members.
Restoring UniSuper’s Private Cloud instance has called for an incredible amount of focus, effort, and partnership between our teams to enable an extensive recovery of all the core systems. These backups have minimised data loss, and significantly improved the ability of UniSuper and Google Cloud to complete the restoration. For over forty years, UniSuper has been managing super for people employed in the higher education and research sector, and as of 2021 opened the fund to all Australians.
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