Get the latest tech news

A Premium Luggage Service’s Web Bugs Exposed the Travel Plans of Every User—Including Diplomats


Security flaws in Airportr, a door-to-door luggage checking service used by 10 airlines, let hackers access user data and even gain privileges that would have let them redirect or steal luggage.

That's what one team of cybersecurity researchers found in the form of Airportr, a UK-based luggage service that partners with airlines to let its largely UK- and Europe-based users pay to have their bags picked up, checked, and delivered to their destination. Among even the small sample of user data that the researchers reviewed and shared with WIRED, they found what appear to be the personal information and travel records of multiple government officials and diplomats from the UK, Switzerland, and the US. “The data was accessed solely by the ethical hackers for the purpose of recommending improvements to Airportr’s security, and our prompt response and mitigation ensured no further risk,” Darby wrote in a statement.

Get the Android app

Or read this on Wired

Read more on:

Photo of user

user

Photo of diplomats

diplomats

Photo of travel plans

travel plans

Related news:

News photo

Vibe coding service Replit deleted user’s production database, faked data, told fibs galore

News photo

The Morning After: Switch 2 user accidentally banned after playing pre-owned game cards

News photo

Embedding user-defined indexes in Apache Parquet