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A recap on May/June stability at Neon

Starting in May, we had a series of feature launches with agentic AI partners that gained far more momentum than we predicted. In two short timespans, the rate of new database creation increased more than 5x, and the rate of branch creation increased more than 50x. While we were humbled by the uptick, the significant […]

While we were humbled by the uptick, the significant burst in operational load caused a lot of strain in the Neon platform, manifesting as more incidents over the course of the two months than the entire year before. Among multiple issues discovered in testing, we approached the EKS etcd memory limit of 8GB and pod start time fell below our targets. This is typical for fleet management systems, but there’s one key difference in our case: because we offer serverless scale-to-zero, the control plane is on the critical path for compute start when databases need to wake.

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