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A third of UK firms using ‘bossware’ to monitor workers’ activity, survey reveals
Research suggests increase in office snooping in trend that some managers claim undermines trust with staff
“If it is being used, it is incredibly important employers are open, otherwise that’s going to cause significant problems in terms of data privacy and protection,” said Petra Wilton, CMI director of policy and external affairs. The accountancy firm PwC recently introduced a “traffic light” system using data from pass swipes and wifi connections to check staff are meeting a mandate to attend the office at least three days a week. The study found that 53% of managers supported monitoring of employees’ online activities on employer-owned devices, but 42% opposed it, mostly because it undermines trust but also because they believe it does not improve performance and can be misused or lead to unfair judgments or disciplinary actions.
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