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AI agents invade observability: snake oil or the future of SRE?
The Mooster and friends would like to join your ops team: understanding what happens when generative AI agents meet observability and monitoring software.
A quote from Marc Benioff is useful context at this point, minus his digressions on esoteric Japanese philosophy: “we have to pivot the whole company to agents” he recently told Fortune. If we replace “voice and video” (fortunately not a key part of the job in SRE) with “operational data”, ticketing systems, on-call runbooks, documentation, and source control—you get a marketecture that looks identical to the solutions many of these startups are building. If effective SRE agents require large amounts of operational data and lots of NVIDIA GPUs to do their job: add a few more zeros to the bill from your favorite APM vendor.
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