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AI and the Last Mile 2: Subsidiarity
The principle of subsidiarity
Examining data from 8,000 hidden workers and 2,250 executives across the US, UK, and Germany, researchers found that automated screening systems routinely rejected millions of qualified candidates simply because they didn't precisely match predetermined criteria. AI can optimize manufacturing processes down to the microsecond but can't replicate the local baker who adjusts her sourdough recipe based on humidity, elevation, and whether her regulars prefer a crunchier crust this season. When we get it right – when global AI systems enhance rather than replace local expertise, when big data informs but doesn't override human judgment –we move closer to what subsidiarity promises: decisions made at the right level, by the right people, for the right reasons.
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