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AI Assistants Join the Factory Floor


Manufacturers already have the data. LLM-powered tools could help them make use of it.

Last year, Schaeffler became one of the first users of Microsoft’s Factory Operations Agent, a new product powered by large language models and designed specifically for manufacturers. Kathleen Mitford, Microsoft’s corporate vice president for global industry marketing, describes the project as “a reasoning agent that operates on top of manufacturing data.” As a result, Mitford says, “the agent is capable of understanding questions and translating them with precision and accuracy against standardized data models.” So a factory worker might ask a question like “What is causing a higher than usual level of defects?” and the model would be able to answer with data from across the manufacturing process. Stefan Soutschek, Schaeffler’s vice president in charge of IT, says the scope of data analysis is the real power of the system.

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