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AI hiring tools may be filtering out the best job applicants
As firms increasingly rely on artificial intelligence-driven hiring platforms, many highly qualified candidates are finding themselves on the cutting room floor.
"We haven't seen a whole lot of evidence that there's no bias here… or that the tool picks out the most qualified candidates," says Hilke Schellmann, US-based author of the Algorithm: How AI Can Hijack Your Career and Steal Your Future, and an assistant professor of journalism at New York University. At another company, an AI resume screener had been trained on CVs of employees already at the firm, giving people extra marks if they listed "baseball" or "basketball" – hobbies that were linked to more successful staff, often men. And, given that companies have saved money by replacing human HR staff with AI – which can process piles of resumes in a fraction of the time – she believes firms may have little motivation to interrogate kinks in the machine.
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