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AI negotiator successfully haggles down the price of a car thousands of dollars
For an industry built on asymmetry and adversarial relationships, AI can be a powerful tool to help you get the car you want at the right price.
The 30-year-old chief executive of CarEdge, which he founded with his father Ray in July 2020, says his company’s AI negotiator has saved customers thousands of dollars by handling the back-and-forth haggling that typically makes car buying such a dreaded experience. The AI uses what CarEdge calls “protected alias” contact information, ensuring that dealers never get access to the buyer’s real phone number or email address during negotiations. As artificial intelligence becomes more sophisticated and car buying remains one of consumers’ most stressful retail experiences, tools like CarEdge’s AI negotiator may become standard practice.
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