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AI products like ChatGPT much hyped but not much used, study says

Research suggests people are only using products like ChatGPT a few times to try them out.

The attention OpenAI's chatbot attracted set off an almighty arms race among tech firms, who ever since have been pouring billions of dollars into developing their own generative AI features. "Large parts of the public are not particularly interested in generative AI, and 30% of people in the UK say they have not heard of any of the most prominent products, including ChatGPT," Dr Fletcher said. "People are generally optimistic and about the use of generative AI in science and healthcare, but more wary about it being used in news and journalism, and worried about the effect it might have on job security."

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