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AI ruling on jobless claims could make mistakes courts can’t undo, experts warn


Nevada’s plan to let AI rule on unemployment claims is risky, experts warn.

Nevada will soon become the first state to use AI to help speed up the decision-making process when ruling on appeals that impact people's unemployment benefits. The state's Department of Employment, Training, and Rehabilitation (DETR) agreed to pay Google $1,383,838 for the AI technology, a 2024 budget document shows, and it will be launched within the "next several months," Nevada officials told Gizmodo. That's highly valuable to Nevada, which has a backlog of more than 40,000 appeals stemming from a pandemic-related spike in unemployment claims while dealing with "unforeseen staffing shortages" that DETR reported in July.

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