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AI will make scam emails look genuine, UK cybersecurity agency warns


NCSC says generative AI tools will soon allow amateur cybercriminals to launch sophisticated phishing attacks

It said generative AI and large language models – the technology that underpins chatbots – will complicate efforts to identify different types of attack such as spoof messages and social engineering, the term for manipulating people to hand over confidential material. “To 2025, generative AI and large language models will make it difficult for everyone, regardless of their level of cybersecurity understanding, to assess whether an email or password reset request is genuine, or to identify phishing, spoofing or social engineering attempts.” The NCSC said generative AI tools already helped make approaches to potential victims more convincing by creating fake “lure documents” that did not contain the translation, spelling or grammatical errors that tended to give away phishing attacks – their contents having been crafted or corrected by chatbots.

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