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AI Will Shrink Amazon's Workforce In the Coming Years, CEO Jassy Says
In a memo to employees on Tuesday, Amazon CEO Andy Jassy said that the company's corporate workforce will shrink in the coming years as it adopts more generative AI tools and agents. "We will need fewer people doing some of the jobs that are being done today, and more people doing other types of job...
In a memo to employees on Tuesday, Amazon CEO Andy Jassy said that the company's corporate workforce will shrink in the coming years as it adopts more generative AI tools and agents. Amazon is using generative AI broadly across its internal operations, including in its fulfillment network where the technology is being deployed to assist with inventory placement, demand forecasting and the efficiency of warehouse robots, Jassy said. He added that the technology is "saving companies lots of money," and stands to shift the norms in coding, search, financial services, shopping and other areas.
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