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AI will soon be taking your drive-thru orders at 500 Taco Bell, Pizza Hut, KFC locations
Fast-food giant Yum! Brands said it will begin rolling out AI at hundreds of its locations starting in April. How has AI worked at other fast-food chains?
That includes using the company's voice-ordering tech, which will handle complex menu orders and navigate customer speech patterns, according to a news release this week. Nvidia's AI technology has already been used at select Taco Bell and Pizza Hut restaurants during "a successful pilot" stage, Yum! During a Feb. 13 earnings call, Wendy's CEO Kirk Tanner said the company will deploy voice-enabled AI to take orders at up to 600 restaurants nationwide after executives "really liked" the results of the pilot program, which incorporated the technology at nearly 100 locations.
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