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Amazon Jury Trial Over FTC’s Prime Cancellation Claims Opens


Amazon.com Inc. and three executives are facing a federal regulator’s allegations in a Seattle court that they duped customers into signing up for the company’s Prime subscription service and then made it too hard to cancel.

Amazon.com Inc. and three executives are facing a federal regulator’s allegations in a Seattle court that they duped customers into signing up for the company’s Prime subscription service and then made it too hard to cancel. The trial, which is expected to last about four weeks, kicked off Monday with jury selection before opening arguments Tuesday. Nine people picked from across western Washington state will decide whether Amazon broke consumer protection laws — potentially exposing the company to billions of dollars in penalties and refunds.

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