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Amazon secretly excluded neighborhoods from Prime delivery, DC AG alleges
Amazon can’t mislead customers while protecting workers, AG says.
The alleged decision led to about 48,000 Prime members living in two zip codes east of the Anacostia River receiving fewer benefits than they were actually paying for (at $14.99 a month or $139 a year), according to Schwalb. “We made the deliberate choice to adjust our operations, including delivery routes and times, for the sole reason of protecting the safety of drivers.” Nantel calls the AG’s claims “categorically false” and says Amazon is “always transparent with customers during the shopping journey and checkout process about when, exactly, they can expect their orders to arrive.” He’s seeking to stop Amazon from continuing its allegedly deceptive behavior and collect an unspecified amount of civil penalties, restitution, and damages.
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