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Amazon Sellers Plagued by Surge in Scam Returns
An anonymous reader shares a report: Amazon has built one of the world's most efficient delivery systems. Yet people regularly ship junk back to sellers and claim they are returns, often with little to no penalty, merchants say. Amazon has long believed in a system based on pleasing customers above ...
Amazon has long believed in a system based on pleasing customers above all, including easy returns, but that ethos has hurt the merchants who make up most of its online sales. The Federal Trade Commission's continuing lawsuit against the retail giant deals in part with how the company treats its sellers. As more consumers have adopted online shopping, return theft has become prevalent and Amazon hasn't done enough to stop it, sellers said.
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