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Amazon Teases Big Alexa AI Upgrade Tomorrow, but 73% of Users Have Privacy Concerns, CNET Survey Finds


As Amazon reinvents Alexa, it remains the most trusted smart home assistant -- but our exclusive CNET survey shows trust and cost remain key concerns.

As our consumer tech writer Samantha Kelly noted, "If announced, this would mark Alexa's most significant evolution since its debut in 2014." But we'll dive deeper to what our consumer survey found and what it all means for Amazon's event on Feb. 26 and Apple's expected leap into the smart home world later this year. If you're like our surveyed users, you probably stick to simple tasks: The most common activity for US adults was asking a quick question, followed by playing music or entertainment and setting timers and reminders.

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