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Angry, confused and worried about police – behind Instagram bans

Hundreds of people have contacted the BBC to say they have wrongly been shut out of their accounts.

Instagram users have told the BBC of their confusion, fear and anger after having their accounts suspended, often for being wrongly accused by parent company Meta of breaching the platform's child sex abuse rules. That has left wondering if a picture she posted of herself and her 21-year-old friend wearing bikini tops somehow triggered the artificial intelligence (AI) moderation tools, as she thinks they "look a little bit younger". His experiences mirrors those of other Instagram users who told the BBC of the "extreme stress" of having their accounts banned after being wrongly accused of breaching the platform's rules on CSE.

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