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Apple Working on ChatGPT-Style AI Assistant for Customer Support


Apple appears to be developing an AI-based "Support Assistant" for the Apple Support app. Signs of the feature were found in Apple code by...

Signs of the feature were found in Apple code by MacRumors contributor Aaron Perris, but the Support Assistant doesn't appear to be live in the app as of yet. Apple warns that generative models can sometimes provide "incorrect, misleading, incomplete, offensive, or harmful outputs," and that customers should not rely on information from Support Assistant as a substitute for professional advice. Several of the design changes coming to the iPhone 17 Pro model have been rumored for some time, such as the elongated camera bump that spans the full width of the device, with the LiDAR Scanner and flash moving to the right side.

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