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AppleCare Support Advisors Testing New ChatGPT-Like Tool 'Ask'
Apple is internally testing a new ChatGPT-like generative AI tool that will enable employees to offer faster technical support going forward. Apple...
"Ask" will automatically respond to a query with relevant information from Apple's internal knowledge base, and advisors can rate an answer as "helpful" or "unhelpful." On an earnings call earlier this month, Apple CEO Tim Cook said the company was working on generative AI and would share details "later this year." Apple is speeding up development of a smart ring that can be worn on the finger to track users' health biometrics, claims a new report coming out of Korea.
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