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Are Boeing’s problems beyond fixable?
A new CEO promises a culture change as the aerospace titan is struggling hard.
The company that virtually created modern commercial aviation has spent the better part of five years in chaos, stemming from fatal crashes, a worldwide grounding, a guilty plea to a criminal charge, a pandemic that halted global air travel, a piece breaking off a plane in mid-flight and now a strike. Phil Condit and Harry Stonecipher, who ran Boeing in the late 1990s and early 2000s, were admirers of Jack Welch, the General Electric chief executive known for financial engineering and ruthless cost cuts. While no one was injured, the incident triggered multiple investigations and an audit by the US Federal Aviation Administration, which found lapses in Boeing’s manufacturing and quality assurance processes and led to an uncomfortable appearance by then chief executive Dave Calhoun at a Senate subcommittee hearing.
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