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As a cafe worker, there's one question customers ask and show a lack of respect


Most people have little idea of the stigma directed at hospitality workers. There is an assumption that wait staff above a certain age lack the skills or gumption to “get a proper job”.

It’s an unwinnable contradiction: wait staff occupy the unskilled peripherals of the workforce, yet there is hell to pay if we fail to magic up 12 espresso martinis the moment they’re asked for. They’re halfway through taking drink orders for a new table of six and refilling the water carafes for the private function in the back room when you decide, sorry yes, you would like some more side plates. Of all the jobs I’ve had – creative agencies in London, content creator for a produce supplier in San Francisco, a digital marketer in Melbourne – nobody has ever breathed a word of interest in where I went to university.

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