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As private equity dominates wheelchair market, users wait months for repairs
Over the last decade, private equity firms acquired scores of wheelchair makers. Now, users routinely wait months to get their chairs repaired.
And after buying up smaller, mom-and-pop repair shops over the last decade, private-equity-owned Numotion and National Seating & Mobility (NSM) dominate the country’s wheelchair landscape. Numotion Executive Vice President of the East Division Gary Gilberti blamed financial constraints at a Connecticut legislative task force meeting in November. Connecticut state Rep. Jillian Gilchrest recently toured the NSM warehouse in Newington and saw a cavernous room filled to the brim with roughly 200 wheelchairs, most of them waiting for repairs.
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