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Ask-AI gets $11M to advance customer support and more with ‘ASK’ Chrome extension
Ask-AI believes the result of using both products — its dashboard and ASK sidekick — is a dramatic enhancement in efficiency.
Credit: Ask-AI.“We believe there’s going to be a big market for sidekicks and co-pilots at the intersection of what you [the enterprise user] are doing right now — let’s say a repetitive task such as answering email, answering a customer support ticket, or just doing your day job in your CRM [customer relationship management software] — and with company data and AI,” Talmor told VentureBeat in an exclusive interview in advance of the announcements. Credit: Ask-AIAsk-AI believes the result of using both products — its dashboard and ASK sidekick — is a dramatic enhancement in efficiency across various departments, from customer support to sales, by providing key insights and actionable solutions in real-time. This end-to-end solution has shown tangible results across Ask-AI’s diverse clientele, which includes names like Monday.com, Callrail, and Yotpo, achieving metrics such as a 20% reduction in time-to-resolution for support tickets.
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