Get the latest tech news
AT&T Promises Bill Credits For Future Outages
An anonymous reader quotes a report from Ars Technica: AT&T, following last year's embarrassing botched update that kicked every device off its wireless network and blocked over 92 million phone calls, is now promising full-day bill credits to mobile customers for future outages that last at lea...
An anonymous reader quotes a report from Ars Technica: AT&T, following last year's embarrassing botched update that kicked every device off its wireless network and blocked over 92 million phone calls, is now promising full-day bill credits to mobile customers for future outages that last at least 60 minutes and meet certain other criteria. AT&T says the promised mobile bill credits are "for wireless downtime lasting 60 minutes or more caused by a single incident impacting 10 or more towers." "Consumers will automatically receive a bill credit equaling a full day of service and we'll reach out to our small business customers with options to help make it right," AT&T said.
Or read this on Slashdot