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AT&T customers will soon get their own AI receptionist to answer calls and block spam

Here's how it'll decide whether a call is legit.

Using voice-to-voice and agentic AI skills, the receptionist will then ask questions to determine if the caller is human or bot, if the call is urgent, and whether it meets criteria that you establish. If the call concerns something that the AI is equipped to handle itself, such as taking a message or accepting a delivery, it may be able to complete the conversation on its own. As the initial interaction plays out, you can view a live transcript of the conversation and opt to pick up the call at any point.

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