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AT&T Hits Texas Man With $6,000 Bill for Using 3GB of Data
AT&T reportedly charged the customer $2 per MB of data used when they were supposed to have an unlimited data plan for four lines.
The customer said they have four wireless phone plans with AT&T including iPhones on that account, receive a First Responders' discount, and usually only rack up a bill of around $250 a month. They reportedly spoke with phone agents and a supervisor as well as staff at a brick-and-mortar store and was told to contact the AT&T president's office. But the office of the president reportedly told the customer, who says they recently moved their wireless service to AT&T's FirstNet, that an AT&T store could handle the issue and closed the case.
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