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AT&T's new AI receptionist will answer calls for you - and block spam
Here's how it'll decide whether a call is legit.
Using voice-to-voice and agentic AI skills, the receptionist will then ask questions to determine if the caller is human or bot, if the call is urgent, and whether it meets criteria that you establish. If the call concerns something that the AI is equipped to handle itself, such as taking a message or accepting a delivery, it may be able to complete the conversation on its own. The company also promises that your private information stays secure and is used only to help the receptionist determine how to handle the call.
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