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Bacon ice cream and nugget overload sees misfiring McDonald's AI withdrawn
Its reported mishaps range from bacon-topped ice creams to $200 worth of chicken nuggets.
McDonald's is removing artificial intelligence (AI) powered ordering technology from its drive-through restaurants in the US, after customers shared its comical mishaps online. In one video, which has 30,000 views on TikTok, a young woman becomes increasingly exasperated as she attempts to convince the AI that she wants a caramel ice cream, only for it to add multiple stacks of butter to her order. "While McDonald's is re-evaluating and refining its plans for AOT [Automated Order Taking], we look forward to continuing to work with them on a variety of other projects."
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