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Bad technology at the workplace associated with employee burnout
How does poorly designed workplace software impact mental health, stress, and burnout and why is Usability so important?
In today’s digital workplace, where nearly every job relies on software, this is a strong argument for treating usability not just as an IT or security issue, but as a fundamental part of healthy work design. This leads to several concrete recommendations: organizations should not limit usability checks to isolated IT projects but instead establish them as a fixed part of workplace risk assessments. Training and onboarding also play an important role: in many cases, the full potential of digital tools remains untapped simply because users lack the necessary knowledge or the initial setup is not intuitive enough.
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