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Behold the Social Security Administration’s AI Training Video
Social Security workers are being asked to use an AI chatbot. An animated video on how to do so failed to mention that the chatbot can’t be trusted with personally identifiable information.
But before any of them can use it, they all need to watch a four-minute training video featuring an animated, four-fingered woman crudely drawn in a style that would not look out of place on websites created in the early part of this century. “Our apologies for the oversight in our training video,” the SSA wrote in a fact sheet about the chatbot that was shared in an email to employees last week. In an email announcing its availability to all staff this week, and reviewed by WIRED, the agency wrote that the chatbot was “designed to assist employees with everyday tasks and enhance productivity.”
Or read this on Wired